bdbet's commitment to responsible gaming
Gaming should be a source of enjoyment, not stress — that is the core principle at bdbet. Know your limits, use the right tools, and seek help when you need it.
Why responsible gaming matters
Betting and casino games are primarily for entertainment. However, for some people they can gradually slip out of control. bdbet believes that when a member recognises that gaming is having a negative effect on their life, taking the right steps is the brave thing to do.
Our Terms and Conditions clearly state that bdbet is for those aged 21 and above only. Creating or using an account by anyone underage is strictly prohibited. Keep your account secure so that no younger family member can access it.
bdbet believes betting should always be done within a set budget — using money whose loss would not affect your daily life. Never bet with borrowed money or by dipping into your savings. Visit the FAQ section for more questions and answers about responsible gaming.
Set your own limits yourself
bdbet gives you several tools so you can keep control of your own gaming. To use these features, contact our 24/7 live chat.
Set Deposit Limits
Decide in advance the maximum amount you can deposit per day, per week, or per month. Once set, reducing this limit takes effect immediately, but increasing it requires a waiting period.
Session Time Limit
Set a time limit for how long you play in one sitting. When the set time is up, the session ends automatically, which helps reduce the habit of playing for extended periods.
Self-Exclusion
You can temporarily close your account for a set period — 30 days, 90 days, or longer. During this time, logging in or placing bets will be completely blocked.
Review Gaming History
When you log in to your account, you can see the full history of your deposits, withdrawals, and bets. Review this information regularly and assess yourself.
Live Support Chat
At any time of day or night, contact bdbet's 24/7 live chat to request limit setting or self-exclusion. Support is available in both Bengali and English.
Permanent Account Closure
If you feel you should stop playing, you can apply to permanently close your account through the bdbet support team. This decision is accepted with respect.
Recognise the warning signs
If you notice any of the following signs in yourself, stop and talk to someone you trust.
Where and how to get help
Asking for help is not a weakness. Once you recognise the problem, the people around you and bdbet support will both be there for you.
bdbet 24/7 Live Chat
Contact our support team directly via live chat at any time. They will help you in Bengali with self-exclusion or setting limits.
Contact by Email
If you feel uncomfortable talking on chat, write in detail and send an email. The bdbet support team replies in both Bengali and English.
Family and Trusted Friends
Tell a family member or trusted friend about the problem. Support from close ones becomes most important at this time.
bdbet's commitment
bdbet believes the role of a responsible platform is not only to provide games — ensuring the wellbeing of its members is also part of its responsibility. That is why we actively provide tools such as self-exclusion, deposit limits, and session controls.
On our About Us page, we have detailed bdbet's core values and services. We treat every member as a person, not just a user.
We are always vigilant about protecting minors. If you believe an underage person is using your account, notify us immediately via live chat.
Speaking with a professional counsellor is also an effective step. A mental health specialist or counsellor can help you with behavioural change. bdbet always respects this decision and is ready to support it.